I cannot start the zoom call unless I go to browser. I interrupted an update and it no longer works | Community
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Newcomer
July 30, 2023
Question

I cannot start the zoom call unless I go to browser. I interrupted an update and it no longer works

  • July 30, 2023
  • 3 replies
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3 replies

Newcomer
July 30, 2023

Please help me

Newcomer
July 30, 2023

***********

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
July 31, 2023

Welcome to the Zoom Community, @trudyHarvey24.

 

Please see the section appropriate for your device/operating system in this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362983 

There is the standard unusual process, and a more comprehensive removal process. After completing both, reinstall the app:

https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobile-app