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New Member
October 7, 2026
Question

I cannot get into my room from another device if there is a meeting going on. What is that about?

I cannot get into my room from another device if there is a meeting going on.  What is that about?

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    October 8, 2026

    hi ​@Pamela Smith ,

    If you are on a free or pro account you can not be in two meetings or zoom rooms at once.
    if you are tyring to join with a second device that could also be disabled in your account.

    Can you clarify the problem in a litle more detial and mention what level of licence you have?
     

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    https://www.youtube.com/@boomwithlordzoom

     

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