I can't see the participants webcam when share screen and start a PPT in presentation mode | Community
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Explorer
October 7, 2022
Question

I can't see the participants webcam when share screen and start a PPT in presentation mode

  • October 7, 2022
  • 5 replies
  • 110 views

Hello,
I think I said it all in the subject line but here goes in order:

  • I enter my Zoom meeting. I am a host.
  • I start screen sharing by choosing the PowerPoint application
  • Then I start my PowerPoint presentation
  • Then the window in which I usually see the participants, ie their camera, disappears under the PPT presentation. Normally, it should remain above the other windows.

Has someone already had this problem? Could someone help me with this?

Thanks,

 

PS: I am using the very last version of Zoom, always up to date and, I am using OSX Monterry.

    5 replies

    ChrisO
    Specialist
    Specialist
    October 7, 2022

    Hi mager125,

     

    This sounds like your view has changed to full-screen mode. You should see a "view" button in the top right that will allow you to exit the full-screen.

    mager125Author
    Explorer
    October 7, 2022

    Thank you ChrisO,

    Normally, when we start a PowerPoint presentation in Presenter mode, the PowerPoint application becomes full screen on both screens. This usually does not prevent viewing of participants' webcams. A small window displaying the webcams floats above. The problem is that now it doesn't show up anymore, and all the settings seem to allow it.

    ChrisO
    Specialist
    Specialist
    October 7, 2022

    I do not have a Mac to test on, but the behavior you are describing is the behavior of Full-screen mode when using single monitor mode. Are you using the dual monitor setting in the client?

    New Member
    September 16, 2026

    I’m having the same issue and its driving me crazy.  I’ve been watching tutorials but haven’t figured it out yet.  The best I was able to do was to have the participants on one screen and the PPTs on the other, clicking share but not on the PPT.  It allows the adjusted page with the column of PPTs so that I can see their reaction on one monitor but I don’t have my instructor notes in this.  Its not the solution for sure.  Wish I knew, wish I could help you.

    New Member
    September 17, 2026

    I’m having the same issue. When leading a meeting I cant present and still easily access/see/engage with my participants in the Zoom meeting. I’ve tried everything to get back to how the screen used to behave including resetting to default mode and trying every possible configuration of views. But now that the task bar appears at the top of the screen I’m not able to toggle easily between what I’m presenting and the Zoom room with my participants. I hope someone can figure out this issue because it’s really making it harder to use Zoom for those of us who may have less tech related skills.