I can't see the cloud recordings | Community

Newcomer

Question

I can't see the cloud recordings

Forum|Forum|3 years ago
January 5, 2023
1 reply
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Dears,

After the payment process was completed, I did not find any of the recorded meetings on my account in the cloud

Community Manager

Hey @saleh_aleid you're a licensed user with access to cloud recording from https://zoom.us/recording? Ensure you meet all prerequisites for viewing, managing, and share cloud recording

Account owner or admin privileges (required for managing users' cloud recordings)
Cloud recording enabled
Cloud recording sharing enabled
Authentication to view cloud recordings enabled
Cloud recording must be finished processing in order to be playable in the Zoom web portal
For editing and deleting recordings, your admin must allow you to edit or delete cloud recordings