I can't open Zoom Meeting with error code 13224 | Community
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Newcomer
thaotran91
Newcomer
October 14, 2025
Question

I can't open Zoom Meeting with error code 13224

  • October 14, 2025
  • 1 reply
  • 0 views

Hi all, 

 

I can't open Zoom Meeting with error code 13224.

I created the support ticket but there is no any support from Zoom.

Are there any way to ask Zoom Support and fix the problem?

1 reply

junO-
Community Champion | Employee
junO-
Community Champion | Employee
October 18, 2025

Hi,

You can update Zoom to fix this error

Here are a few quick steps to try:

  1. Update Zoom to the latest version
  2. Restart your computer
  3. Clear Zoom’s cache
  4. Temporarily disable antivirus/firewall
  5. Or, try joining through your web browser

If the issue continues, please reply to your support ticket with “URGENT” in the subject line or contact us via support.zoom.us live chat for faster help.

You can also check status.zoom.us to see if there are any ongoing issues.



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