I can't log in, error code 1003 | Community
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Newcomer
April 29, 2022
Question

I can't log in, error code 1003

  • April 29, 2022
  • 2 replies
  • 4 views

I'm logged into my wife's account to be able to post this.

 

I personally have, or had, a free Zoom account I was using quite regularly. (The wife has a paid account). My login is my email address (@outlook). But then one day I got this error code 1003 and it says I can't log in. When I go to log in online it says, "Account is disabled. Please contact your account owner or administrator." I have no idea who'd even be my account administrator or owner except me as I opened this free account myself. I don't remember ever giving anyone access to it or linking it to someone else's account or anything like that.

Is there any way to log into my account I was using? I really don't want to have to go make another email account just to make another Zoom account.

    2 replies

    Community Champion | Employee
    May 2, 2022

    Hello @MGred for the next steps involving activating your account again, please contact Zoom Trust & Safety at https://zoom.us/appeals. Thanks!

    Newcomer
    June 1, 2022

    Let me know how many days to wait for a response after filling in your appeal link. Thanks

    Newcomer
    September 8, 2023

    Hi how long did this take to get fixed?