How to unlock the password. | Community
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Newcomer
October 12, 2021
Question

How to unlock the password.

  • October 12, 2021
  • 4 replies
  • 3 views

My Account Type is Pro.

 

my passcode options are locked .

I want to turn the passcodes off .

I have the waiting room enabled.

 

How can I unset the passcode?

 

 
 
 

    4 replies

    EDPK
    Community Champion | Employee
    Community Champion | Employee
    October 12, 2021
    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 12, 2021

    Please check your settings here

    https://zoom.us/account/setting

    as well as here:

    https://zoom.us/profile/setting

     

    Are you the account Owner?

    Newcomer
    June 21, 2022

    Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?

     

    Newcomer
    June 21, 2022

    I am in my account and the passcode option is locked and I am unable to unlock it. 

    Newcomer
    June 21, 2022

    Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?