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Explorer
February 20, 2022
Question

how to turn off CC on a mobile device

I'm running v.5.9.3 on Android 11. Please tell me how to turn off the CC, it's driving me nuts. Pressing "more" doesn't offer the option of turning it off. 

Thank you.

    2 replies

    Bort
    Employee
    Employee
    February 22, 2022

    Closed captions must be turned off outside of a meeting (weird I know). To do this: 

    1. Sign in to the Zoom mobile app.
    2. Tap Settings.
    3. Tap Meeting.
    4. Toggle Closed Captioning to off. 
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    EgoldAuthor
    Explorer
    February 23, 2022

    Thank you.

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