How to retrieve archived history of the chat notes after closing a meeting? | Community
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Newcomer
January 8, 2023
Solved

How to retrieve archived history of the chat notes after closing a meeting?

  • January 8, 2023
  • 5 replies
  • 140 views

Hi, unfortunately, I just closed an important long meeting before I copied and saved the chat notes from the meeting. How can I find these archived meeting notes and retrieve them?

    Best answer by Don.z

    Hi everyone! I apologize for the delayed response and for not seeing this sooner.

    Whether you can retrieve the meeting chat depends on the settings that were in place before the meeting was closed.

    First, check if post-meeting chat was enabled. If Allow users to access meeting chats before and after the meeting was turned on for that meeting, the chat may still be available after the meeting has ended. Messages and shared files remain accessible in the meeting chat. If there were external or guest participants, they may need to be added to the dedicated chat before they can view the conversation history.

    If that wasn't enabled, the next thing to check is whether Meeting Chat Auto-save was turned on for the host. When enabled, Zoom automatically saves the in-meeting chat, so there's no need to manually select Save chat. Keep in mind that this only works if the host was present during the meeting, and it does not apply to meetings started from the Zoom mobile app.

    If neither post-meeting chat nor Auto-save was enabled before the meeting ended, Zoom unfortunately may not have an archived copy of the in-meeting chat available to recover.

    You can find more details here: Saving in-meeting chat

    5 replies

    Newcomer
    July 19, 2023

    I also need to know this!

    New Member
    July 30, 2026

    I need this as well

    Don.zAnswer
    Community Manager
    August 5, 2026

    Hi everyone! I apologize for the delayed response and for not seeing this sooner.

    Whether you can retrieve the meeting chat depends on the settings that were in place before the meeting was closed.

    First, check if post-meeting chat was enabled. If Allow users to access meeting chats before and after the meeting was turned on for that meeting, the chat may still be available after the meeting has ended. Messages and shared files remain accessible in the meeting chat. If there were external or guest participants, they may need to be added to the dedicated chat before they can view the conversation history.

    If that wasn't enabled, the next thing to check is whether Meeting Chat Auto-save was turned on for the host. When enabled, Zoom automatically saves the in-meeting chat, so there's no need to manually select Save chat. Keep in mind that this only works if the host was present during the meeting, and it does not apply to meetings started from the Zoom mobile app.

    If neither post-meeting chat nor Auto-save was enabled before the meeting ended, Zoom unfortunately may not have an archived copy of the in-meeting chat available to recover.

    You can find more details here: Saving in-meeting chat

    Community Manager
    August 12, 2026

    Hi, ​@EllenLoos! Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution. If you need further assistance, please let us know. Have a fantastic day!

    New Member
    August 18, 2026

    Hi everyone, I accidentally closed an important meeting before saving or copying the chat notes. Is there a way to access the archived chat history or recover those notes after the meeting has ended? Any guidance on where to look would be greatly appreciated.
    Thanks!