Solved
How to enable the client log
sometimes cannot log in to Zoom and would like to know how to enable the client log for troubleshooting.
Patricia_BAnswer
Community Champion | Employee
May 4, 2022
The steps to enable the client log differ by device type and require guidance, preferably on a call, by our support team. I would suggest opening a ticket so we can assist you with enabling and gathering the necessary logs.
You can find an article with all the ways to contact us here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support
Or you can submit a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000996591
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