how to disable mandatory Waiting Room and enable Join Before Host | Community
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AynurA
Newcomer
May 4, 2026
Solved

how to disable mandatory Waiting Room and enable Join Before Host

  • May 4, 2026
  • 2 replies
  • 67 views

Dear all and Support Team,

I am using a personal (individual) Zoom account and would like to request a change in my account settings.

Currently, the option requiring all meetings to be secured by a single security method is enabled, and I am unable to modify it. This forces the use of the Waiting Room and prevents participants from joining meetings freely.

I kindly ask you to:

— disable the mandatory Waiting Room requirement for my account;
— allow participants to join meetings before the host without being placed in a Waiting Room.

This functionality is essential for my use case, as I need participants to be able to join meetings without waiting for host approval.

Please let me know if any additional steps are required from my side.

Thank you in advance for your assistance.

Best regards,

Best answer by Don.z

Hello ​@AynurA,

Welcome to Zoom Community! We're excited to have you here.

To disable the mandatory Waiting Room and enable the Join Before Host feature, sign in to the Zoom web portal as an administrator. Navigate to Account Management > Account Settings > Meeting tab. Under Security, toggle off the Waiting Room. To enable Join Before Host, toggle on Allow participants to join before host. If you want to lock these settings to prevent users from changing them, click the lock icon and confirm. For group-specific settings, go to User Management > Groups, select the group, and adjust the Meeting tab settings accordingly.

You can check out this link for more information.

2 replies

D
Community Manager
Don.zAnswer
Community Manager
May 4, 2026

Hello ​@AynurA,

Welcome to Zoom Community! We're excited to have you here.

To disable the mandatory Waiting Room and enable the Join Before Host feature, sign in to the Zoom web portal as an administrator. Navigate to Account Management > Account Settings > Meeting tab. Under Security, toggle off the Waiting Room. To enable Join Before Host, toggle on Allow participants to join before host. If you want to lock these settings to prevent users from changing them, click the lock icon and confirm. For group-specific settings, go to User Management > Groups, select the group, and adjust the Meeting tab settings accordingly.

You can check out this link for more information.

D
Community Manager
Don.z
Community Manager
May 18, 2026

Hi ​@AynurA! It’s been a while since we last heard from you, so I’ve gone ahead and marked the response as the best answer, as it addresses your question.

 

If you still need help or have any follow-up questions, feel free to reply anytime; we’re here to help!

D
Community Manager
Don.z
Community Manager
May 11, 2026

Hi ​@AynurA 

 

I’m just checking in to see if the latest update on your thread was helpful.

 

If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

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