Newcomer

Question

How to convert recording

Forum|Forum|4 years ago
November 22, 2021
9 replies
26 views

I am unable to "double click" to convert recordings as I have done in the past when not done automatically. Any tricks to get the file to convert to MP4 from Zoom recording?

R

rn-zm

Community Manager

Hey @Debbiepotts, for versions 4.6.10 or higher, you can't convert local recording files by double-clicking the Zoom files. You must follow the steps below to manually convert the files:

Sign in to the Zoom desktop client.
Click the Meetings tab.
Click the Recorded tab.
Select the meeting topic with the local recording.
Click Convert.

Hope this helps!

N

Notworking23

Newcomer

What you have provided does not work. Is there a new solution or steps?

K

Ken_Tryon_URMC

Newcomer

There are a couple of solutions we have in our Zoom wiki:

To manually convert a .zoom file, right-click the file, open with "C:\Program Files (x86)\Zoom\bin\zTscoder.exe"

If the above steps do not work, try these;

Sign into the Zoom desktop client. (This can be done on ANYONE'S Zoom client.)
Start new meeting, and record locally. End recording and the meeting as well.
Remove all the contents of the newly created recording folder (leave it empty).
Copy just the "double click to convert" files of your failed conversion to newly created recording folder.
Open Desktop Client -> Meetings -> Recorded.
Click Convert.

I'm trying these with a user after not having done it in a while--I'll report back if I have to make changes to the procedure.

A

astam

Newcomer

This worked like a charm. Thanks for the tip. It does seem weird that there isn't a way in zoom to do this directly (older meetings don't show up in the meetings button).

H

helenerickson36

Newcomer

This is a terrible solution. While it may work, the possibility of losing everything, etc, is very high. ZOOM needs to remedy the problem...just make it go back to what it was before. No problem converting then!

P

pandita200

Newcomer

Tengo el mismo problema

W

willjoe2442

Newcomer

Convert using the Zoom desktop client
Sign in to the Zoom desktop client.
Click the Meetings tab.
Click the Recorded tab.
Select the meeting topic with the local recording.
Click Convert.

Regards,

Diana

R

Riets123

Newcomer

If I click on teh recordinga s sugegsted-the convert option is not given

K

Ken_Tryon_URMC

Newcomer

See my note above--sometimes you have to trick the Zoom app into seeing the meeting files. It's also possible to right click the files and tell Windows to open them with the conversion utility, but I've forgotten the program name.

R

Rtulip

Newcomer

Complaint.

I recorded an important meeting on my PC, and had to shut down before the conversion was complete.

Zoom provided me with a dialogue box that said I can convert later. That gave me assurance that I could close down rather than keep my internet link with my iPhone.

Now it seems that advice from Zoom was not true. There is no "Recorded" tab under the Meeting tab, contrary to Zoom's assertions.

Zoom has deceived me that I can retain my access to an important recording. I am angry about this.

R

Rtulip

Newcomer

Fixed. I am able to double click the file to convert it. I can't understand why Zoom Help does not explain this properly and instead told me to look at a Recording tab that does not exist.

S

Syed1

Newcomer

BI

B

bobbycv64

Newcomer

Convert Zoom File to MP4 after a Technical Issue

- This approach works with all OSes (Linux, Mac, Windows)

- Start a new meeting and recording, play for 5 seconds and stop, DO NOT END THE MEETING

- Copy the 2 previous unconverted files to new recording directory, replacing the 2 new unconverted files (the 5 second recording)

- End the meeting