How do I to access recording in the cloud with switched account | Community
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Newcomer
Gtuzman
Newcomer
November 9, 2021
Question

How do I to access recording in the cloud with switched account

  • November 9, 2021
  • 1 reply
  • 2 views

I had a personal zoom account. My club obtained a paid account and I was made a user and agreed to switch accounts. The admin started a meeting last night and made me the host. I recorded with the option to save to the cloud. It was a 2 hour meeting. How do I find that recording?

 

Also, what is the impact on my personal account now that I switched? I would like to be able to choose whether to open my personal room or the club’s room. How do I do that?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    November 22, 2021

    Hey @Gtuzman have you checked to see if the recording was accessible under the Orginal host's account, the one that created the meeting that transferred your host permissions in the meeting? You can also go to zoom.us/recording to see all cloud recordings if available. 

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