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Newcomer
July 19, 2022
Question

how do i recover my recordings

  • July 19, 2022
  • 2 replies
  • 25 views

Hello there, I am Gaurav from Western Steel Agency. A few days ago, I recorded a Zoom meeting, and that recording is supposed to be found on Zoom. but when I click on "View", it shows the recording doesn't exist. This is a very important recording for my job purposes, so please suggest me what I can do.

    2 replies

    Community Manager
    July 19, 2022

    Hi @wsaindiaagency4 can you please clarify if this is a cloud recording or a local recording? Suggest looking into our KBs on Troubleshooting Zoom Recordings, if none of the Recommended KBs are of help, please let me know and we can further troubleshoot! 

    Contributor I
    July 20, 2022

    How to recover a deleted cloud recording
    Sign in to the Zoom web portal.
    In the navigation menu, click Recordings.
    If there are any cloud recordings in the trash, you will see a Trash icon at the top right. 
    Click Recover on the right to retrieve the recording.
    Click Recover again to confirm.

     

    Regards,
    J Wick