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gourdman
Newcomer
January 12, 2022
Solved

How do I open Zoom from the desktop app rather then the browser?

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      GreggG_aka_4G
      GreggG_aka_4GAnswer
      Community Champion | Employee
      January 12, 2022

      Hello Gourdman - Please check the following settings for your account:

      To enable or disable Show "Always Join from Browser" option when joining from join.zoom.us for your own use:

      1. Sign in to the Zoom web portal.
      2. In the navigation menu, click Settings.
      3. Click the Meeting tab.
      4. Under In Meeting (Advanced), click the Show "Always Join from Browser" option when joining from join.zoom.us toggle to enable or disable it.
      5. If a verification dialog appears, click Enable or Disable to verify the change.
        Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level. You need to contact your Zoom admin.

      For additional information here is the support article: https://support.zoom.us/hc/en-us/articles/360061461051-Showing-Always-Join-from-Browser-option

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      13 replies

      GreggG_aka_4G
      Community Champion | Employee
      GreggG_aka_4GAnswer
      Community Champion | Employee
      January 12, 2022

      Hello Gourdman - Please check the following settings for your account:

      To enable or disable Show "Always Join from Browser" option when joining from join.zoom.us for your own use:

      1. Sign in to the Zoom web portal.
      2. In the navigation menu, click Settings.
      3. Click the Meeting tab.
      4. Under In Meeting (Advanced), click the Show "Always Join from Browser" option when joining from join.zoom.us toggle to enable or disable it.
      5. If a verification dialog appears, click Enable or Disable to verify the change.
        Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level. You need to contact your Zoom admin.

      For additional information here is the support article: https://support.zoom.us/hc/en-us/articles/360061461051-Showing-Always-Join-from-Browser-option

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      Newcomer
      Tsuyami
      Newcomer
      October 4, 2023

      This is not an acceptable answer to the question asked. Your solution is for how to present options when HOSTING a Zoom meeting, but does not address an invitee who is forced to join a meeting via browser, when they have a much more stable/consistent/pre-configured experience ready to go in the desktop app.

       

      I have noticed that SOMETIMES this can be ameliorated by signing into the Zoom portal before the meeting start, but it doesn't always work. And there is nowhere in the Zoom app where I can take a meeting invitation URL and just "dump it in" and have the meeting launch. 

       

      This can't be an overlooked feature, any help on how to achieve this? 

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        Newcomer
        jasonfeinberg
        Newcomer
        May 4, 2023

        I've tried all of the steps above - also read the support article - and toggling this feature on and off does not resolve them problem. When I click on a Zoom link it still only launches in my browser window. Any additional advice?

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          Newcomer
          345sdsdsd
          Newcomer
          October 19, 2023

          any replies to this? Very frustrating

           

           

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          Newcomer
          Test16
          Newcomer
          April 7, 2024

          The best "solution" I could find is "manually take the meeting ID and password from the URL and put them into the zoom desktop app's corresponding fields when clicking the join button". But I haven't found a way to automate this process.

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          Newcomer
          Semiswirl
          Newcomer
          May 2, 2024

          This was working for me fine until I tried an AI app called Tactiq (there are so many new options for transcribing and summarizing meetings). That one installed an extension in Chrome that forced all Zoom links to open in the web browser because that's the only way Tactiq works. When I disabled that extension and clicked on a Zoom link, it then gave me the option to open in the app again.

           

          Try putting a meeting link in a new/guest user session of Chrome. If the link prompts you to open the app there, then the behavior is related to your browser set-up (extension, cookie, something), not Zoom directly.

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            Newcomer
            RP888
            Newcomer
            December 2, 2024

            Thank you this was the issue for me (Tactiq extension).   You can either delete / disable the extension, but  if you want to keep using Tactiq you can toggle "Use Zoom Web Client automatically" OFF.

            Then Tactiq will alert you that "Your Zoom connection needs to be updated/fixed" but that's their opinion because you need to use the web version of Zoom for them to do their stuff.

             

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