How do I change default name upon entering a call

Forum|Forum|2 years ago
July 18, 2023
2 replies
35 views

Whenever I join a call, it shows my full name. I do not want it to display my surname. I have already edited my profile and there is nothing in the surname field. Regardless, it shows my full name whenever I enter a new call. I really want to change this for privacy reasons, but there does not seem to be a clear way to do this as whenever I look for a way it suggests doing something I have already done. Is anybody able to help me out please? It does not seem possible to contact anyone at Zoom.

Other

Ray_Harwood

Community Super Champion | Customer

Hi, @j34oi2h3502349y. Check out this post from @CarlaA:

https://community.zoom.com/t5/Billing-Account-Management/Name-on-Zoom-is-Different-from-my-Account/m-p/119470/highlight/true#M4357

J

j34oi2h3502349yAuthor

Newcomer

Hello, Thanks for your response. I have followed these steps, but unfortunately it still puts me as my full name when I enter the call. When I accept the invite it does ask for my first name and surname and there is no option to not complete these, so I wonder whether that is related. Is there a way around this? Maybe that is not the issue, but in any case unfortunately your suggestion does not seem to resolve this issue.

Ray_Harwood

Community Super Champion | Customer

Hi, @j34oi2h3502349y.

So if you're having to supply your first and last names, then apparently you are registering for a meeting or webinar. With registration, the name provided with the registration becomes the display name in the session.

Your default display name is used if you are provided a Join link to the meeting that does not require re registration.

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