How can I activate "HD (720p)"? | Community
Skip to main content
Explorer
May 11, 2022
Question

How can I activate "HD (720p)"?

  • May 11, 2022
  • 3 replies
  • 22 views

Hi,

 

I paid for the "Pro" account.

 

I read the explanation of "Using Group HD video" and found the following.

 

---------------------------------------

"Standard HD (720p)
Pro, Business, Education, or Enterprise account
Setting must be enabled by Zoom Support for 720p for the Pro account"

---------------------------------------

 

How can I activate "HD (720p)"?

    3 replies

    Explorer
    May 11, 2022

    I looked it up on "Zoon Support" but couldn't find it.

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    May 11, 2022

    @DominicAhn –

    Zoom Support can be reached here:

    https://support.zoom.us/hc/en-us/requests/new 

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    May 11, 2022

    @DominicAhn –


    Zoom Support can be reached here:

    https://support.zoom.us/hc/en-us/requests/new 

    That’s where you make your request to have it enabled.