Host screen freezes | Community
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Newcomer
ShariEllen
Newcomer
January 21, 2022
Question

Host screen freezes

  • January 21, 2022
  • 2 replies
  • 6 views

Hi there,  I am the host, and I allow my users to join the meeting before me.  When the 2nd to last user signs off,  my screen freezes, while one user is still on thd call.  How do I prevent this?  Thank you! 

 

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    January 25, 2022

    Hey @ShariEllen, have you updated the Zoom client or tried to uninstall / reinstall Zoom? Weird experience you're having and very specific -- is it always the 2nd to last user that signs off? 

    S
    Newcomer
    ShariE
    Newcomer
    January 29, 2022

    Yes, always when 2nd to last user signs off and one user is left on the call.   I’ll update the zoom client then try uninstalling / reinstalling if the problem persists. Thanks!

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