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Newcomer
April 13, 2022
Question

hi

  • April 13, 2022
  • 1 reply
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hi the is not working on my laptop  zoom the do you know why

    1 reply

    Community Manager
    April 13, 2022

    Hey @canandogan2 welcome to the community! Could you elaborate on your problem? Whether it's the client, your network, any specific error codes, etc., please try the following basic troubleshooting steps:
    1. Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233
    2. Check your WiFi Connection, if unstable reconnect, consider a wired connection, or check out our network troubleshooting articles support.zoom.us/hc/en-us/sections/201740166.

    3. Check if your Operating System is able to run Zoom. support.zoom.us/hc/en-us/articles/201362023

     

    Looking forward to your reply!