Help with virtual background and admin role

Forum|Forum|4 years ago
October 26, 2021
6 replies
6 views

Please can someone help me? I am trying to add virtual backgrounds to zoom yet it is saying that the admin has not allowed this... I am the admin and the owner of my zoom account. I need to be able to use specific backgrounds for my call tomorrow but I cannot add any new ones. I can't find an email for Zoom or someone to talk to to help me.

Best answer by ChrisO

If you are the admin then you need to look under Account Settings>>In Meeting (Advanced)>>Virtual Background and make sure the "Allow users to upload custom backgrounds" is checked.

ChrisOAnswer

Participant

If you are the admin then you need to look under Account Settings>>In Meeting (Advanced)>>Virtual Background and make sure the "Allow users to upload custom backgrounds" is checked.