Salient DetailsI am the admin of my accountOn Friday, I assigned a co-host to a recorded meeting and then left the meeting due to illnessSubsequent to the meeting, I received the customary email notification that the cloud recording was availableI've attempted numerous times to download the recording (which now shows a total of 20 downloads) but the download is not in my local storageWhat's gone wrong and how do I solve the problem? Daniela

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Question

help me solve the mystery of the vanishing downloads

Salient Details

I am the admin of my account
On Friday, I assigned a co-host to a recorded meeting and then left the meeting due to illness
Subsequent to the meeting, I received the customary email notification that the cloud recording was available
I've attempted numerous times to download the recording (which now shows a total of 20 downloads) but the download is not in my local storage

What's gone wrong and how do I solve the problem?

Daniela