Help me Error window script host code 80004005 | Community
Skip to main content
Newcomer
September 21, 2021
Question

Help me Error window script host code 80004005

  • September 21, 2021
  • 4 replies
  • 1 view

Error window script host code 80004005 when I use PowerPoint as Virtual background. 

    4 replies

    Employee
    September 21, 2021

    Hey,

     

    Try using converting the PPT to PPTX and check. Please check if you have the latest version of the Zoom client, as well as the office package. 

     

    Also, make sure that the file should not be big in size. thanks 

     

     

    KhangVietAuthor
    Newcomer
    September 21, 2021

    Thank you. I use office 2010 and Zoom 5.7.8. I can't fix this

    Newcomer
    January 3, 2022

    I have same problem. Also new PC . Can't open Power Point as Virtual Background. Use the latest update for Zoom and Microsoft Office 365.
    Who can help us?

    Employee
    January 4, 2022

    Hi, @GK1 ,Can you please upload a screenshot? Please share what is the office 365 version?

    Please make sure you have the latest version of PP and your PC meet the Zoom virtual background requirements.
    https://support.zoom.us/hc/en-us/articles/360043484511