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Explorer
FRANCIS3
Explorer
April 20, 2022
Question

HD VIDEO ON MY PRO ACCOUNT

Hello, I need HD quality in my meetings. THANKS

    3 replies

    Explorer
    FRANCIS3Author
    Explorer
    April 20, 2022

    I HAVE A PRO ACCOUNT WHICH ONLY HAS A STANDARD VIDEO INPUT. I WANT TO UPGRADE IT INTO 720 HD

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    Newcomer
    JepZoom
    Newcomer
    April 23, 2022

    I totally understand that Group HD video 720p for the Pro account must be enabled by Zoom Support.

    Kindly reach out to Zoom support through chat or email to request to activate the Group HD 720p. I cannot be activated through this Zoom community. 

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    Newcomer
    JepZoom
    Newcomer
    April 21, 2022

    If you have a Pro account, then you can definitely request to enable the Group HD 720p on your account

    Group HD video 720p for the Pro account must be enabled by Zoom Support.

    You may refer to this article that I found: https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video#:~:text=Group%20HD%20video%20720p%20for%20the%20Pro%20account%20must%20be%20enabled%20by%20Zoom%20Support.

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