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Newcomer
October 15, 2021
Solved

HD quality

  • October 15, 2021
  • 2 replies
  • 1 view
Hello,
We have an important conference next week (19 & 22 October).
How soon can you unlock a higher video quality? Many thanks & greetings
thomas

 

Best answer by Rupert

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

2 replies

Rupert
Community Champion | Customer
RupertAnswer
Community Champion | Customer
October 16, 2021

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

Newcomer
April 21, 2022

I record through the camera to OBS Studio then push that to ZOOM. It's the only way I know to get 1080 HD quality. The ZOOM HD that you have to pay LOTS of extra for is only 720.