Halfway through every Zoom meeting I have, no one can hear me, but I'm not on mute | Community
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MikeTraynor
Newcomer
February 17, 2023
Question

Halfway through every Zoom meeting I have, no one can hear me, but I'm not on mute

  • February 17, 2023
  • 2 replies
  • 0 views

As above. I am not an idiot, I do not press mute accidentally. For the first 10-15 minutes of every meeting, I can be heard absolutely perfectly, but then something happens and no one can hear me. I am not on mute, and this is becoming increasingly frustrating. I have to leave an reenter the meeting for people to hear me again. How do I fix this? 

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    February 18, 2023

    Welcome to the Zoom Community, @MikeTraynor.

     

    I assume that you have the latest Zoom client installed, and that you check the Audio icon to ensure that Mute has not been activated by a shortcut key.

     

    You give us very little information to go on, Mike.  "Losing audio 10-15 minutes from the start of the meeting" is not a common problem in Zoom, so if you could help with a few details about your computer, operating system, type of microphone in use, joining via Web or Desktop client or iOS, etc.

    M
    Newcomer
    MikeTraynorAuthor
    Newcomer
    February 18, 2023

    Hey Ray, thanks for your reply. Yep, latest Zoom client, running on my Macbook Pro 2020. I have muted and unmuted myself when this happens, to no effect. Using laptop's mic and Zoom desktop client. I have Krisp running on my system, so if it continues, my next course of action is to uninstall that and see if it makes a difference. Any other ideas? Thanks again, Mike

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