Grey bars on screen | Community

Newcomer

Question

Grey bars on screen

Forum|Forum|4 years ago
January 7, 2022
1 reply
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At a couple of online events that I have hosted, when sharing my screen with a power point presentation or video a grey bar has appeared on the screen which interferes with the viewers experience. I have attached a screenshot so you can see the problem.

Can anyone tell me what to do?

Newcomer

That's the Zoom Screen Share Toolbar. If you turn off Optimize for Video then the gray bars should go away.

AnitaPelegAuthor

Newcomer

Thanks, I see that option when I am in the process of sharing the screen, not in the settings, right?.

Newcomer

Yes, that option appears when you click and open screen share.