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A
Newcomer
aulademusica
Newcomer
January 23, 2024
Solved

Green Screen Problem

  • January 23, 2024
  • 1 reply
  • 106 views

Hello there, my image is showing in a  whole green tint. I've tried to run it in other platforms and apps and the image of my camera is perfectly fine. It' has to be something with Zoom specifically. I uninstalled zoom completely updated it, removed the acceleration hardware in video settings advanced, reinstalled the last zoom version and my camera is still in green color. I'm on Sonoma 14.2 (intel based). Please help!  

 

EDIT: Finally the problem was solved. Had to buy another Mac, but I solved it. If you are running an old mac with Open Legacy Patcher, don't expect Zoom to work properly. 

 

Thank you 

    Best answer by DanHuber

    have you checked in zoom settings if you have some filter selected? zoom settings-->background & effects-->video filters. 

    1 reply

    A
    Newcomer
    aulademusicaAuthor
    Newcomer
    January 30, 2024

    Hello! Is someone there??  HELP PLEASE!

    DanHuber
    Newcomer
    DanHuberAnswer
    Newcomer
    January 30, 2024

    have you checked in zoom settings if you have some filter selected? zoom settings-->background & effects-->video filters. 

      R
      Community Manager
      rn-zm
      Community Manager
      January 30, 2024

      To add to @DanHuber response, if you're using a green screen as your virtual background, you'll need to manually select your screen screen. The Knowledge Base contains information on Changing your Virtual Background image with the Recommended setup with a green screen. This will explain how to set this up for the best virtual background experience with your green screen.

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