Gray screen during screen share | Community
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Newcomer
January 12, 2022
Question

Gray screen during screen share

  • January 12, 2022
  • 1 reply
  • 3 views

I've used Zoom a lot to teach college chemistry and didn't have this problem before, but today when I did share screen my students only saw a gray screen with my image in the corner, or a black screen only, no matter what window I tried to share with them.  None of my changing of share screen menu settings (TCP, acceleration, screen capture) made any difference.  Restarting the computer (Windows 10) didn't fix anything.  All I had done differently was I reloaded Zoom Client to make sure I had the latest version.

    1 reply

    GreggG_aka_4G
    Community Champion | Employee
    Community Champion | Employee
    January 12, 2022

    Hello LuckyLarry, if you're using a MAC by chance, here is a support article that may address your current situation. https://support.zoom.us/hc/en-us/articles/202082128-Black-screen-during-screen-shari