Gray boxes on screen sharing in Mac

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Hello community.
When I share my screen in zoom meetings, all popups or just any other screen or message that appears over the shared screen are shared as a grey box over the screen I am projecting. This is somewhat annoying to the people I am sharing the screen to. I have seen it happen only on mac. Because on windows, Zoom does not take popup screens into account even if they overlap the shared screen. Please help.

C

colegsAnswer

Community Champion | Employee

@Bigail

Sorry for the delay in responding. If you are still having this issue, from a meeting window, please click on Vieo Settings > Share Screen > Advanced and set Screen Capture Mode to 'Capture with window filtering'.

If this resolves your issue, please click on "Accept as Solution" below.

C

colegsAnswer

Community Champion | Employee

@Bigail

Sorry for the delay in responding. If you are still having this issue, from a meeting window, please click on Vieo Settings > Share Screen > Advanced and set Screen Capture Mode to 'Capture with window filtering'.

If this resolves your issue, please click on "Accept as Solution" below.

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