Gray boxes on screen sharing in Mac

Forum|Forum|4 years ago
October 3, 2021
1 reply
5 views

Hello community.
When I share my screen in zoom meetings, all popups or just any other screen or message that appears over the shared screen are shared as a grey box over the screen I am projecting. This is somewhat annoying to the people I am sharing the screen to. I have seen it happen only on mac. Because on windows, Zoom does not take popup screens into account even if they overlap the shared screen. Please help.

Best answer by colegs

@Bigail

Sorry for the delay in responding. If you are still having this issue, from a meeting window, please click on Vieo Settings > Share Screen > Advanced and set Screen Capture Mode to 'Capture with window filtering'.

If this resolves your issue, please click on "Accept as Solution" below.

C

colegsAnswer

Community Champion | Employee

@Bigail

Sorry for the delay in responding. If you are still having this issue, from a meeting window, please click on Vieo Settings > Share Screen > Advanced and set Screen Capture Mode to 'Capture with window filtering'.

If this resolves your issue, please click on "Accept as Solution" below.