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Newcomer
October 11, 2022
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GPG validation Key installation

  • October 11, 2022
  • 15 replies
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I just got notification to install a new GPG validation key. I tried what they suggested (VERY poor commands mixed with comments!!) and got nowhere. I am running ubuntu (latest stable version). Any and all help would be appreciated.

    Best answer by jmiahjones_ur

    Zoom published a support article. It sounds like more details will be coming soon.

    15 replies

    Newcomer
    October 14, 2022

    From the support article I checked the fingerprint.

    For releases after November 2, 2022, the Linux and Docker GPG signature thumbprint will change from "Key fingerprint: 3960 60CA DD8A 7522 0BFC B369 B903 BF18 61A7 C71D" to "Key fingerprint: 59C8 6188 E22A BB19 BD55 4047 7B04 A1B8 DD79 B481".

     

    However the key that is linked from the email still has the old gpg fingerprint.

     

    Newcomer
    October 17, 2022

    Same issue here. After following the instructions from the email, downloading and importing the (allegedly) new gpg key, instead it appears to be the *OLD* key that I downloaded and installed. Zoom Support needs to provide a link to the correct, new key to download.

     

    After importing I ran this command => gpg --fingerprint

    ... and here is the output:

     

    pub rsa2048 2015-06-07 [SC]
    3960 60CA DD8A 7522 0BFC B369 B903 BF18 61A7 C71D
    uid [ unknown] Zoom Video Communcations, Inc. Linux Package Signing Key <***********>
    sub rsa2048 2015-06-07 [E]

     

    Notice the fingerprint is that of the OLD gpg key.

     

    Newcomer
    October 26, 2022

    I got UNKNOWNSIG _gpgbuilder 61A7C71D after running the commands listed in the latest instructions page for Ubuntu/Debian. There were many incorrect parts of the instructions (I figured out that the key I need to install is the one I downloaded rather than the generic one given in the instructions; I figured out that they are assuming the files go to the Downloads subdirectory, etc), but the last step ended with that error message. What can I do to correct it.?
    _____
    jgiddings@thelinuxlaptop:~$ gpg --import ~/Downloads/package-signing-key.pub
    gpg: can't open '/home/jgiddings/Downloads/package-signing-key.pub': No such file or directory
    gpg: Total number processed: 0
    jgiddings@thelinuxlaptop:~$ gpg --import ~/Downloads/package-signing-key.pub
    gpg: can't open '/home/jgiddings/Downloads/package-signing-key.pub': No such file or directory
    gpg: Total number processed: 0
    jgiddings@thelinuxlaptop:~$ gpg --import ~/Downloads/package-signing-key-5-12-6.pub
    gpg: key 7B04A1B8DD79B481: public key "Zoom Video Communications, Inc. <***********>" imported
    gpg: Total number processed: 1
    gpg: imported: 1
    jgiddings@thelinuxlaptop:~$ sudo apt install dpkg-sig && dpkg-sig --verify ~/Downloads/zoom_amd64.deb
    [sudo] password for jgiddings:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    The following packages were automatically installed and are no longer required:
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    Processing /home/jgiddings/Downloads/zoom_amd64.deb...
    UNKNOWNSIG _gpgbuilder 61A7C71D
    jgiddings@thelinuxlaptop:~$

    Newcomer
    November 1, 2022

    The official instruction still seem somewhat inaccurate and misleading.

     

    I downloaded and installed the new version of Zoom (5.12).

     

    To check the result of this the command:

    apt-cache policy zoom

    gave the result:
    zoom:
    Installed: 5.12.2.4816
    Candidate: 5.12.2.4816
    Version table:
    *** 5.12.2.4816 100
    100 /var/lib/dpkg/status

     

    Then I followed the instructions to install the new key.

     

    Again, to check the result of this, the command [as root]:

    gpg --fingerprint

    gave the result:

    /root/.gnupg/pubring.kbx
    ------------------------
    pub rsa4096 2022-08-18 [SC]
    59C8 6188 E22A BB19 BD55 4047 7B04 A1B8 DD79 B481
    uid [ unknown] Zoom Video Communications, Inc. <***********>
    sub rsa2048 2022-08-18 [A]
    sub rsa2048 2022-08-18 [E]

     

    The program opened up OK.

     

    Thank you @ChuckAtTahoe for the command 'gpg --fingerprint'! 

    adit47Author
    Newcomer
    November 3, 2022

    I believe that the new key is to be applied to the version 15.2.6. As far as I know that version is not out yet. So I am a bit confused as to what you did and what the results you posted mean. Can you please clarify: Did you start by downloading the new key or did you just download the latest version of Zoom (15.2.2 I THINK).

    Newcomer
    November 22, 2022

    Hi adit47

     

    As I understood it, 2 November was the important date, after which I believed my version of Zoom (running on Debian linux) might no longer work, so the steps above were what I did to download and install the latest version (at that time), then the new key, and all has been working fine since.  If I've missed anything, I'll be grateful to know.

    adit47Author
    Newcomer
    November 23, 2022

    I recently had the opportunity to do the same for about 3 computers all running Ubuntu. It seems to work out just fine as described in the support article that I was directed to by Zoom (basically the same as we had all received earlier but a bit clearer). I DID have a whole bunch of stuff go by when I tried to validate that the key had been installed. Apparently there was a whole bunch of stuff that needed "fixing" on my computer that had nothing to do with Zoom. But it doesn't seem to have affected anything else.  Thanks to everyone for your rapid response to my original post and to the Zoom folks for their responsiveness.

    Newcomer
    November 30, 2022

    I am very interested on this as well. 

    adit47Author
    Newcomer
    November 30, 2022

    Please! I don't see what replacement keys for automobiles has to do with this string. That is where your hyperlink took me. Thanks a million.

     

    A