Google Meet Integration Ignoring Audio Settings - Echo Cancellation & Noise Suppression Not Applied
I'm experiencing a significant audio processing issue with our Zoom Rooms when using the Google Meet integration that appears to be related to how audio settings are handled between the two platforms.
Issue Summary: Our Zoom Room properly respects the configured audio settings (Echo Cancellation and Noise Suppression disabled) when hosting native Zoom meetings, but completely ignores these same settings when joining Google Meet meetings through the Zoom Rooms interface.
Configuration Details:
- Zoom Rooms with Echo Cancellation and Noise Suppression disabled (see attached screenshot)
- Multiple microphone models tested (including Blue Yeti Nano)
- Music Mode enabled to preserve audio fidelity
- Windows audio enhancements disabled at the system level
Observed Behavior:
- Native Zoom meetings: Audio settings are properly applied - music playback is clear and unprocessed as expected
- Google Meet via Zoom Rooms: Audio appears heavily processed despite identical settings - music is suppressed/filtered, suggesting noise suppression is being applied regardless of configuration
Troubleshooting Completed:
- Verified all Zoom Rooms audio settings multiple times
- Tested with different microphone hardware
- Confirmed Windows system audio settings are optimized
- Attempted various combinations of Music Mode and audio processing settings
- All configurations work correctly with native Zoom meetings
Analysis: This appears to be an integration-level issue where the Google Meet API or bridge is not properly inheriting or respecting the Zoom Rooms audio configuration. The fact that identical settings produce different results depending on the meeting platform suggests this is likely a software integration bug rather than a configuration issue.
Has anyone else encountered this behavior? Is there a known workaround, or is this something Zoom engineering is aware of and planning to address?
Any insights or solutions would be greatly appreciated.
Also to note, we are on the latest version of all softwares.