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Newcomer
LeenaSicat
Newcomer
Nov 12, 2024 4:59 PM UTC
Question

Getting a 500 Internal Server Error (-1) whenever I open "Reports"

I keep getting a 500 Internal Server Error (-1) whenever I try to open "reports" in Google Chrome. I’ve already updated Zoom and added the extension to my browser, but the issue is still there. Any ideas on what I might be missing or what I should try next?

Thanks in advance for any help!

    2 replies

    Newcomer
    dhlock
    Newcomer
    Nov 12, 2024 5:59 PM UTC

    Im having the exact same issue, no clue how to resolve unfortunately, this was the only post I found when I searched.

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    MGSR
    Community Manager
    MGSR
    Community Manager
    Nov 21, 2024 9:45 PM UTC

    Hello there,

    I'm sorry for the inconvenience you experienced.

    Please try downloading the report using a different device and network. Additionally, ensure that you are logged into the correct account that has the necessary permissions to access and download the report.

    Please let us know if you need further assistance. 

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