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Pat539
Newcomer
August 30, 2024
Question

Freezing, garbled & delayed

  • August 30, 2024
  • 1 reply
  • 2 views

I’ve updated Zoom, have the latest hardware, tried several locations, always auto update my computer & STILL have freezing, delayed & garbled speech.  Any suggestions?  

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
September 1, 2024

Best to use an ethernet connection instead of WiFi. For PCs best to use a minimum i7 with 16GBs of RAM. Best to have a high speed internet connection with a minimum of 10Mbs upstream measured using openspeedtest.com.

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