Question
Freezing camera.
I have freezing happening. For the first few seconds of a meeting all is well. Then all the pictures freeze. Note:
- apparently MY picture is not freezing for others
- if someone shares a screen, I can see it no issue.
- Internet connection: This happens at both my home and business offices, and this is the ONLY problem I am having. I have had both internet connections checked and there is no issue with either.
- Close unnecessary applications and tabs: This happens even if zoom is the ONLY thing open on the computer.
- Update brower/system: regularly
- Update zoom app: I have uninstalled and reinstalled several times. The first meeting after a reinstallation sometimes will work.
- I am in Chrome but not on a Chromebook.
- I cannot figure out where to find the 'video settings'. I have tried to follow the directions to my account, settings, etc etc. Video settings is not an option.
