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LindaW1
Newcomer
February 26, 2023
Question

Finding a trashed cloud recording

  • February 26, 2023
  • 2 replies
  • 0 views

I trashed the audio recording of a meeting from two days ago. I went to retrieve it and the trash bin shows 9 recordings are available. but when I open the trash, only two recordings show neither one is the most recent. How do I find the missing seven recordings, one of which is the audio recording of my meeting?

    2 replies

    J
    Newcomer
    Jameswalter
    Newcomer
    February 27, 2023

    How to recover a deleted cloud recording in the web portal
    Sign in to the Zoom web portal.
    In the navigation menu, click Recordings.
    At the top right, you will see a Trash icon if there are any cloud recordings in the trash.
    Click the icon to see any deleted cloud recordings.

    L
    Newcomer
    LindaW1Author
    Newcomer
    February 27, 2023

    The problem is that the file I want to recall does not show up on the list under TRASH, even though TRASH shows that there are  9 files available - only two files are visible. The file I am looking for is less than a week old - it should have been visible in TRASH.

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