Find a recording in cloud

Forum|Forum|2 years ago
July 5, 2023
6 replies
3 views

How can I find a recording in cloud. I was the host however, I connected using the link I sent out to participants. That link was sent to me by Zoom with a meeting ID and passcode. I'm new to this and just used that link so I can host the meeting. However, after the meeting, I tried to retrieve the recording and could not find it. I also noticed the meeting I D I was sent is not the same ID as listed in my own personal profile. It's completely different. I don't understand why. I called zoom support and the meeting ID and passcode could not be found so I couldn't speak to anyone about my issue. I need help to retrieve the recording please.

Recordings

Best answer by Frank_TB

Hello,

You need to log into the Zoom web portal.

Click Recordings and You will see a list of cloud recordings that you started and have finished processing.

Adjust the date range and status, then search by host, meeting ID, topic, or keyword.

This link will explain how to manage your cloud recordings in more detail.

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

Regards

If my reply helped, don't forget to click the accept as solution button!

F

Frank_TBAnswer

Community Champion | Customer

Hello,

You need to log into the Zoom web portal.

Click Recordings and You will see a list of cloud recordings that you started and have finished processing.

Adjust the date range and status, then search by host, meeting ID, topic, or keyword.

This link will explain how to manage your cloud recordings in more detail.

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

Regards

If my reply helped, don't forget to click the accept as solution button!

J

JackieC1Author

Newcomer

Thank you. I really appreciate it.

F

Frank_TB

Community Champion | Customer

Happy to help.

Regards

J

John49

Newcomer

I recorded a session on June 21, 2023 and though I can see the file downloaded, the speaker and content is not available to see or hear

J

JackieC1Author

Newcomer

Hello,

The instructions above were very helpful, did you try it? Also if you were the host, you will receive the recording in your email. I received the recording 17 minutes after the end of my meeting. I didn't notice it until about three hours later. I hope that helps.

Y

YKM

Newcomer

I'm having trouble locating the recordings. I hosted a meeting and selected cloud recording, but now I can't find that meeting listed in the recording section.

M

mayblessyou

Newcomer

I did not save the meeting. But I need the meeting record so badly. Where can I find it? I saw participants recorded it.