Failed to convert recording

Hi @Tschigi welcome to the community! There could be a number of causes as to why you'd be having issues:

1. Not enough available disk space to store the recording files on your device after successful conversion.
2. You have configured local recordings to store on a file storage path that does not exist on your device.  Like a Network Drive.
3. Conversion Files are not located within the folder created for the locally recorded meeting.
4. Internal errors pertaining to the user's operating system and hardware.
5. The device converting the local recording files enters ‘Sleep Mode' or is turned off mid-conversion.
6. The default naming of the conversion files has been changed.

You can attempt the following to see if you can successfully convert your recording:

1. Initiating Conversion Using the Zoom Client
By design, Zoom converts the generated recordings files immediately after a locally recorded meeting has ended. In some cases, this may not happen. Here is how in the Zoom client to initiate the conversion of these files:

1. Log into your account within Zoom Desktop Client
2. Access the Meeting tab:
3. Select the Recording tab:
4. Locate and select the meeting topic pertaining to the local recording:
5.  Select Convert:

2. Confirming Folder Location/Path of Recording Files
When a locally recorded meeting is ended, Zoom will create a folder on the host's device based on a specified location configured in the client to store the recording files. To determine the default location where these recording files are stored check the following:

1. Log into your account within Zoom Desktop Client
2. Access the Settings of the Desktop Client:
3. Select Recording and note the file path listed within the “Store my recordings at” field:

Let me know if you were able to convert successfully after the above troubleshooting methods 🙂 If not, I may have a couple more tricks we can attempt to successfully covert this recording for you! 

Hi All, I'm also having the same problem with conversion of my recording stopping, always at 45%.  It keeps giving the message "Zoom quit unexpectedly".  I've looked at all the troubleshooting and I should be fine and still no conversion or reason or rhyme.  I desperately need this recording for a client deadline on Friday!  HELP!