Failed recording after zoom meeting, why, where is it? | Community
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Explorer
maria-pri
Explorer
November 13, 2021
Question

Failed recording after zoom meeting, why, where is it?

  • November 13, 2021
  • 1 reply
  • 5 views

Hi, I just had a meeting on Wednesday, and now back home I cannot find the recording.

I activated the function of recording when setting up the meeting, to start recording right away once it started.

Can any body help me on this?

Where is the recording?

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    November 18, 2021

    Hi @maria-pri! Was it a cloud recording or a local recording? 

    M
    Explorer
    maria-priAuthor
    Explorer
    November 19, 2021

    usually, when zoom ends, the video starts downloading, and a little window opens, to save the file in the laptop. This time this didn't happen. I dont know where the video is.

    Bri
    Community Manager
    Bri
    Community Manager
    November 19, 2021

    Thanks for responding! Could you try this? 

    1. Sign in to the Zoom web portal.
    2. In the navigation menu, click Recordings.
    3. Click the Local Recordings tab.
      This will display the meeting topic, meeting ID, date and time, computer name, and file path for the recording.

    https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

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