facing problem for adding new plan got bank error

Hi @savita1, and welcome to the community! Could you please contact our billing team about this at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

@savita1  Please see the link below for Error Codes involving billing and Solution suggestions that may help rectify the issue.

https://support.zoom.us/hc/en-us/articles/360038946311-Error-codes-for-billing