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Explorer
October 14, 2021
Question

Facial view changes

When I begin a Zoom session my face is seen in normal size.  As soon as one other joins the session my face is seen as in a distance.  The distant view also appears when I join another's session.   All other participants faces appear at normal distant.  How can I prevent my face from appearing in the distance?

    4 replies

    SakranAuthor
    Explorer
    October 14, 2021

    Thank you.

    If someone replies, will I receive a notification, or do I need to go to Meetings (under Products) and scour various replies?

    Thank you for your assistance.

    Sakran

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    Newcomer
    June 8, 2023

     

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    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 16, 2021

    Hi @Sakran 

     

    In your Zoom Video Settings, I would recommend enabling Original Ratio - and maybe the HD option also.

     

     

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    SakranAuthor
    Explorer
    October 16, 2021

    Thank you Rupert,

    When I checked my video settings both options you mentioned were already preselected.  Must be something else.  Any idea?

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