Facebook Streaming to a Business Account. | Community
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Newcomer
February 15, 2024
Question

Facebook Streaming to a Business Account.

  • February 15, 2024
  • 3 replies
  • 1 view

I no longer see my Business Account to stream and it is urgent with 4 years of data with an event already postponed. I tried Custom Live and still can't get it to work. HELP!

 

3 replies

Newcomer
February 29, 2024

This happens over and over and neither Zoom nor Facebook tech 'support' seem to have a clue. 

I think FB is the real culprit, as I've had it do it to my Mevo camera directly streaming to FB, as well…and in a few months, after giving up, the page just shows up in the options. This is something that Zoom needs to address with Facebook.

Newcomer
February 29, 2024

I have been working with Zoom for several weeks and they haven't been doing their part. It has been subpar and took weeks to get past the first layer. 

CarlaA
Community Manager
Community Manager
April 17, 2024

Hi @Snowsunshine @Grabauski

 

Our engineering team is working with Meta on this issue of Facebook pages not populating for livestream. I will update you once I know more. 

 

I sincerely apologize for the delay. Thank you for your patience!