Face will not show on screen during Zoom meeting | Community
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Newcomer
KathyJT
Newcomer
August 8, 2023
Question

Face will not show on screen during Zoom meeting

  • August 8, 2023
  • 3 replies
  • 41 views

I recently installed a webcam, but my face will not show in the screen during Zoom call. My face does show in my camera app. I also have a notice from my security system (ESET) saying that camera access to Zoom has been allowed. What do I do to get my face to show up on zoom rather than a black screen? I have the latest Zoom version. I am using a desktop PC.

 

If no one can help, is there a phone number I can call to get this figured out?

    3 replies

    A
    Newcomer
    ArkansasDavid
    Newcomer
    December 21, 2024

    I have the same issue. No replies to the original poster?

    D
    New Member
    Denis Guibord
    New Member
    March 23, 2026

    I never used to have that problem but now I do, my face has not appeared at all for my last 4-5 zoom meetings.  Really annoying and my camera is on.  Help from someone?

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    March 24, 2026

    hi ​@KathyJT , ​@Denis Guibord 

    Zoom can not display your image from the camera, if the camera is being used elsewhere. So if you have your camera app showing you, then it will not show in zoom at the same time.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

     

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