Extract / Convert Local Recording from Temporary Files? | Community
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Newcomer
May 14, 2024
Question

Extract / Convert Local Recording from Temporary Files?

  • May 14, 2024
  • 2 replies
  • 3 views

Hi all, I attended a meeting today using the zoom app. I requested to record the meeting, and received a notification that it was accepted and recording.

 

Unfortunately the meeting was cut off, and there was no option to save / convert recording.

 

There was no meeting saved in the usual location (Mac: Documents > Zoom) or reference in my account’s Local Recordings section.

 

I did find a file called “Data” saved in ~/Library/Application Support/zoom.us/ with lots of files from today’s date, but none I can see are called “double click it to convert”

 

Can anyone please help me save my recorded meeting?

 

If it helps, I was logged into my personal account on Zoom when I opened the meeting, but the link had been sent to my work email - I assume this is why I can’t find any reference to the meeting recording in my Zoom account online.

2 replies

Newcomer
June 16, 2024

I wish I was replying to help, but same issue.  How is zoom this advanced and still can't give you a standard download?

MGSR
Community Manager
Community Manager
June 18, 2024

Hello @zoomel and @TheDeanWest. Welcome to Zoom.
You may check out this article with troubleshooting local recordings.