External noise is harsh not clear

Hi @DOML 

Zoom is probably detecting this as noise and trying to cancel it out.

Try enabling Original Sound, or adjusting your Noise Cancellation settings:

 https://support.zoom.us/hc/en-us/articles/115003279466-Using-and-preserving-original-sound-in-a-meeting

Thank you but it did not resolve the issue.  I can not find the "noise cancellation option" so that others can hear me ring a bell.  You can only hear my voice.  Any other advice as this is part of my personal business? Thank you