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Newcomer
March 10, 2023
Question

Expired Recordings

  • March 10, 2023
  • 2 replies
  • 1 view
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    2 replies

    Newcomer
    March 10, 2023

    Good Day:

    I recorded something very important December 2021. I now longer have the paid account only the link to the recording. When I went to view it I received the message that 

    You cannot view this recording.
    Cloud Recording plan expired 
    If I pay for the plan will I be able to access the video again? 
    Newcomer
    March 14, 2023

    In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

     

    Regards,

    Will