Error message while trying to log in | Community
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Newcomer
June 21, 2022
Solved

Error message while trying to log in

  • June 21, 2022
  • 3 replies
  • 4 views

This morning, I was unable to log in to Zoom for a scheduled appointment with one of my doctors. I kept getting an error message:

Timeout Or Wrong Configuration

Default host not configured or timeout,please try again

408 - v=2.0;clid=aw1;rid=INT_436de8d510f3de3c

 

This was done through Patient Gateway, the hospital's patient portal. The doctor tried to send me a regular Zoom link  but wasn't able to do that, either, so we ended up talking on FaceTime.

Was your network down this morning, or can you tell if it was a problem with the hospital's network or Zoom interface?

(Screenshot of error message attached)

    Best answer by Ray_Harwood

    There was a problem with logging in this morning for 30-45 minutes. The problem has been resolved.

    See the incident reports here: https://status.zoom.us/incidents/nb8mlrn4l900 

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 21, 2022

    There was a problem with logging in this morning for 30-45 minutes. The problem has been resolved.

    See the incident reports here: https://status.zoom.us/incidents/nb8mlrn4l900 

    Jeff_EAuthor
    Newcomer
    June 21, 2022

    Thank you!

    Newcomer
    June 21, 2022

    Thank you so much for information.

    Newcomer
    August 1, 2022
    How do I resolve a login error?
    Fix login issues on websites that require a username and password
    1. Enable cookies for the website.
    2. Clear history for that site.
    3. Clear all cookies and the cache.
    4. Check add-ons.
    5. The security application is blocking cookies.
    6. Remove corrupt cookies file.

     

    Regards,

    Will