Error message - invalid email address when trying to register | Community
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Newcomer
SPARQS
Newcomer
October 25, 2022
Question

Error message - invalid email address when trying to register

  • October 25, 2022
  • 1 reply
  • 10 views

We use the registration element for our meeetings and some users are unable to register as they receive an error saying their email address is invalid.  It is from a university, so does not take the standard format .  Their email address looks like this  ***********.  Any advice?

      1 reply

      J
      Newcomer
      jaafram
      Newcomer
      October 27, 2022

      I'm responding as "I have the same/similar problem" so I can follow the responses to the original poster.

       

      we have a similar problem with one person (with her personal gmail account, and also has a Zoom account for work, but I have no information on that account). She gets invalid email address when trying to join our Zoom meetings. (we're  an all volunteer organization.)  

      N
      Newcomer
      nm-zoomhost
      Newcomer
      August 4, 2023

      I am having that same problem right now.  Zoom registration is failing for multiple people trying to register.  I tried manually registering that person and received the same error message.  I also got captcha'ed almost to death.

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