Error Code 1152 | Community
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A
Newcomer
ablsusan
Newcomer
March 8, 2022
Solved

Error Code 1152

  • March 8, 2022
  • 1 reply
  • 2 views

Unable to join this meeting
Guest participants who have archiving enabled are unable to join meetings hosted by this account

 

Participants getting this error trying to join my meeting. And I can't find archiving settings on my end as a host.

    Best answer by J-Zoom-ATL

    @ablsusan These settings wouldn't be on your account. Your account most likely doesn't support reporting which in turn causes these users not to be able to join since it is their account that requires archiving. 

    When a free user hosts a meeting and a regulated users with meeting archive enabled join the free user’s meeting, the 1152 error will show. 

     

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

    1 reply

    J
    Employee
    J-Zoom-ATLAnswer
    Employee
    March 8, 2022

    @ablsusan These settings wouldn't be on your account. Your account most likely doesn't support reporting which in turn causes these users not to be able to join since it is their account that requires archiving. 

    When a free user hosts a meeting and a regulated users with meeting archive enabled join the free user’s meeting, the 1152 error will show. 

     

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

      A
      Newcomer
      ablsusanAuthor
      Newcomer
      March 8, 2022

      Thank you so much!

      So the only resolution is to upgrade my account or have the regulated users have archiving disabled?

       

      Appreciate the help.

       

      J
      Employee
      J-Zoom-ATL
      Employee
      March 8, 2022

      @ablsusan Yes, unfortunately those are the only two options moving forward. The users joining are most likely going to be unable to do so as this is most likely enabled for compliance purposes on their end. 

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