Hi @IT_Azure , thank you for contributing to the Zoom Community!
If you receive error code 1142 while joining a meeting, this means either that the country from which you are attempting to join is blocked from the meeting or that the host has only allowed participants from certain countries to join. This option is called Approve or block entry for users from specific countries/regions. I suggest for you to get in touch with the host of the meeting to ensure that the said setting is disabled from their end:
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation panel, clickAccount ManagementthenAccount Settings.
Click theMeetingtab.
UnderSecurity, verify thatApprove or block entry for users from specific countries/regionsis disabled (or configured to allow users from Puerto Rico).
SelectOnly allow users from selected countries/regionsorBlock users from selected countries/regions.
In theCountries/Regionbox, enter the countries/regions that you want to allow or block.
We are having a problem that we don't have any countries blocked or allowed. And just recently our clients in Hong Kong can't get on to our meetings. If I enable the countries allowed, do I also have to add the US as an allowed country?
What countries are allowed as the default when the button is not toggled to on?