Ending Zoom (Fullscreen)

Forum|Forum|3 years ago
December 1, 2022
3 replies
6 views

Dear all

My mother-in-law had a zoom meeting today with her laptop and after the meeting, she was not able to leave the program or to end it - there is no "x" to click and even when she turned the laptop of and on again, this screen re-appeared. What can she do?

I am far away from her and can only support by telephone, so I cannot try things (she is over 80 years old and telephone support is difficult...).

Best regards

Barbara

Mr_Smith

Community Champion | Employee

Hi Barbara,

In the bottom right hand corner of the screen, she will see a red "Leave" button. Once she clicks that, she will leave the meeting. See the attached picture. Hope this helps.

B

BPalmAuthor

Newcomer

Thank you. We solved it by waiting till the laptop was empty and restarting it.

B

BPalmAuthor

Newcomer

Your picture shows a complete other situation compared with my picture. There was no leave-Button, sorry. She was not in a meeting.